If Your Machine isn’t Working, Neither are You
We’ve all heard that time is money, and your business proves it every day. From mining to aggregate, construction to the quarry, forestry to roadbuilding, the reliability of your equipment is key to your bottom line. Let Modern Machinery be part of your team that keeps the machines you count on running at top performance with minimal downtime. We have the tools and the talent to diagnose, adjust, and repair your equipment right the first time and get you back to work. Our business is helping to keep your business up and running.
You’re Not Just Hiring a Technician – You’re Hiring a Team of Product Support Experts
Of all the advantages that Modern Machinery product support can offer you, our people make the difference. We are confident that our technicians will impress you with their knowledge and capabilities, but we don’t stop there. Our technicians are backed by our expansive parts warehouses and responsive parts personnel. Product support representatives are always available to help with your ongoing parts and service needs. Our supervisors and service managers stand ready to help with any job and offer their extensive resources and experience – most of them have been top-level technicians themselves. We also have our own in-house technical support available to assist when needed. You genuinely don’t just get a tech – you get a team!
Frequently Asked Questions
Does Modern Machinery offer field service?
Yes, Modern Machinery has almost 80 fully equipped service trucks ready to travel to any machine. You don’t get to choose where your equipment breaks down, from the side of the highway to the most remote locations and everywhere in between. Our technicians will come to you if you can’t get your machine to us.
How do I determine if a shop or field repair is better for me?
There are several variables to consider when deciding whether to bring your machine into a shop or have a field tech come to your job site. Contact your local service department or PSSR, and they will be glad to discuss your options and provide cost and time estimates. We want to help you make the best decision for your situation.